Of the uncut92 platform Terms and Conditions — Fully in Bengali

These Terms and Conditions ("Terms") apply to the use of the uncut92 platform and all its services. By accessing or using the uncut92 website or app, you are considered to have automatically accepted these Terms.

These terms and conditions constitute a legally binding agreement between you (the user) and the entity operating uncut92. If you do not agree with any part of these terms, please refrain from using our platform.

1.1 Scope of Terms

• These Terms and Conditions apply to all games, betting, bonuses, payments, and customer service on the uncut92 platform.
• Specific promotions or games may have their own separate terms, which apply alongside these general Terms and Conditions.
• In the event of a dispute, specific terms will take precedence over the general terms and conditions.

1.2 Applicable Law

Uncut92 operates under an international gaming licence. All dispute resolution is governed by the rules and regulations of the licensing authority.

To open an account with uncut92, you must meet the eligibility requirements listed below. We reserve the right to close any account that was registered without meeting these requirements, at any time.

2.1 Registration Eligibility

• You must be at least 18 years of age.
• You must register using accurate and truthful information.
• Each individual may only create one account.
• You must hold a bank account or mobile wallet registered in your own name.
• Registration is not permitted from countries where online gaming is prohibited.

2.2 KYC Verification Process

After registration and before your first withdrawal, you will need to complete identity verification (KYC). The following documents will be required:

1. A clear photo of your National ID (NID) or passport
2. Recent selfie (with NID)
3. Proof of Mobile Banking Account

KYC verification is usually completed within 24 hours. If any information is incomplete or unclear, we may request additional details.

2.3 Updating Account Information

If any of your personal details change (such as your phone number or email), you must notify our support team immediately. uncut92 will not be held responsible for any issues arising from incorrect information.

The following rules apply to all financial transactions on uncut92 and are enforced equally for all players.

3.1 Deposit Rules

• Minimum deposit amount: ৳200
• Maximum single deposit: determined by account tier
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer, cryptocurrency
• Deposits are typically credited to your account within 30 seconds to 5 minutes.
• No additional charges on deposits.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals will be restricted if the wagering requirements on an active bonus have not been fulfilled.
• Mobile banking withdrawals are typically processed within 5 minutes.

3.3 Currency & Conversion

BDT is the primary currency on uncut92. Cryptocurrency deposits are automatically converted to BDT at the current market rate.

Uncut92 regularly offers a variety of bonuses and promotional offers. Each offer carries its own terms, and compliance with those terms is mandatory.

4.1 Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• Full bonus amounts and conditions will be detailed on the Promotions page.
• Each bonus is available once only — one per person, household, IP address, or device.

4.2 Wagering Requirement

Wagering requirements apply to all bonuses. For example, if a bonus carries a 20x wagering requirement and you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before making a withdrawal.

4.3 Reasons for Bonus Cancellation

• Attempting to claim bonuses through multiple accounts.
• Violating bonus terms and conditions.
• Using bonuses for cashback or arbitrage purposes.
• Fraudulent or suspicious activity.

All games on uncut92 are conducted fairly and transparently. Every game outcome is determined by a certified Random Number Generator (RNG), completely free from human intervention.

5.1 Game Results

Once a game result has been determined, it cannot be changed. If a technical error causes a game result to become void or uncertain, the affected bet will be cancelled and the stake refunded.

5.2 Sports Betting

• Live bet odds may change after a match has started.
• Bets will be refunded if a match is cancelled or abandoned.
• Uncut92 reserves the right to void any bet where an obvious error in the odds is identified.

5.3 Live Casino

Live Casino games are operated by third-party studios. If your internet connection drops during a game, the result will be saved on the server and can be viewed once you reconnect.

The following activities are strictly prohibited on the uncut92 platform. Violations may result in immediate account closure and forfeiture of your balance.

• Operating multiple accounts under the same identity.
• Accessing another person's account or playing on someone else's behalf.
• Using bots, scripts, or automated software.
• Bonus arbitrage or collusion betting.
• Money laundering or transactions involving illegal funds.
• Exploiting system vulnerabilities or bugs for personal gain.
• Threatening or harassing other players or staff.
• Registering with false information or concealing your identity.

Uncut92 reserves the right to suspend or close any account at any time and for any reason. Players may also voluntarily close their account at their discretion.

7.1 Voluntary Account Closure

You can temporarily or permanently close your account at any time through our support team. Any remaining balance should be withdrawn before closure.

7.2 Closure by the Platform

• In cases of Terms & Conditions violations.
• If fraudulent or deceptive activity is detected.
• KYC verification has not been completed.
• For legal or regulatory reasons.

Uncut92 always strives to provide a reliable service. However, there are circumstances in which our liability is limited.

• Uncut92 is not liable for any losses caused by internet disconnection or device issues.
• We are not liable for delays or errors caused by third-party payment services.
• In the event of an unexpected technical issue, the maximum compensation is limited to the original stake amount.
• Players are solely responsible for any financial losses incurred through gaming.

Protecting your personal information is a top priority for us. To learn more, please see our Privacy Policy Read.

• Your information is never sold to third parties.
• KYC documents are securely stored on encrypted servers.
• Information may be disclosed to authorities where required by law.
• Never share your account password with anyone.

Uncut92 is committed to responsible gaming. We want every player to enjoy games for entertainment, not out of compulsion. To learn more, visit our Responsible Gaming View page.

10.1 Available Tools

• Set daily/weekly/monthly deposit limits.
• Self-exclusion (temporary account suspension for a set period).
• Reality check (reminders of how long you've been playing).
• Cooling-off period (24 hours to 30 days).

If you feel that gaming is having a negative impact on your life, please contact our support team right away. We're always here to help.

For any dispute or complaint against uncut92, please follow the process outlined below.

1. Step One: Contact our support team via live chat or email.
2. Step 2: If the issue remains unresolved, please complete the formal complaint form.
3. Step Three: Appeal to the licensing authority.

All disputes are taken seriously and will receive an initial response within 7 business days.

If you have any questions or need clarification about the Terms and Conditions, please don't hesitate to contact us.

• Email: support@uncut92.bet
• Live Chat: Log in to the platform and chat with us directly
• Support Hours: 24 hours a day, 7 days a week